Cullen K & Robinson S Telecommunications for Older People and Disabled People in Europe. IOS Press, ISBN 90 5199 346 3, 1997.
Gill J M The Forgotten Millions: Access to Telecommunications for People with Disabilities. The European Commission, COST 219, ISBN 92 826 7399 5, March 1994, 16 pp.
Gill J M Telecommunications: The Missing Links for People with Disabilities. The European Commission, COST 219, ISBN 92 827 5115 5, February 1996, 16 pp. Also at: www.tiresias.org/research/reports/tml.htm
Gill J M Access Prohibited? Information for Designers of Public Access Terminals. ISBN 1 86048 014 4, May 1997, revised March 1998. Also at: www.tiresias.org/pats
Gill J M (ed) Guidelines for the Design of Screen and Web Phones to be Accessible by Visually Disabled Persons. ISBN 1 86048 018 7, December 1998, 28 pp. Also at: www.tiresias.org/research/reports/webphone.htm
Roe P R W (ed) Telecommunications for All. The European Commission, COST 219, October 1995.
Telephones for All: Nordic Design Guidelines. The Nordic Committee on Disability, Stockholm, ISBN 91 86954 26 1, 1995.
Vanderheiden G C & Vanderheiden K R Guidelines for the Design of Consumer Products to Increase their Accessibility to People with Disabilities or who are Ageing. Trace Center, 1992. Also at: tracecenter.org/docs/consumer_product_guidelines/consumer.htm
von Tetzchner S (ed) Issues in Telecommunications for People with Disabilities. The European Commission, COST 219, ISBN 92 826 3128 1, 1991.
This group of 21 countries is concerned with access to telecommunications by disabled and elderly people. Their site contains much detailed information about access to telecommunication systems and services by disabled and elderly people.
This is the main European website concerned with designing information and communication technology systems so that they are accessible to everybody including disabled and elderly people. This site contains a wealth of information including demographics of disability in Europe, relevant standards as well as legislative aspects.
This is the main American website concerning access to new technology by people with disabilities.
This site contains details of the standards from the European telecommunications Standards Institute.
Center for Universal Design
A comprehensive site covering most aspects of universal design
This site contains information on devices for visually disabled persons. It includes details of commercially available speech synthesizers and Braille displays.