• • • Limited dexterity
• • • Limited use of hands/arms
• • • Weak grip
• • • Hand tremor
• • • Cognitive impairment
Although most domestic telephones do not use coins or cards, payphones are often used in retirement homes.
People with dexterity problems can have difficulty inserting cards or coins into slots. To help with this problem, slots with funnel shapes that guide either the card or coins into place will be very helpful.
For retrieving cards it is also helpful to ensure that the card protrudes by a sufficient distance to allow a person with reduced strength to grip the card. The way unused coins are returned should also be carefully considered.
